Pub.7 2018 Issue 4

23 w i n t e r | 2018 2019 Essentials of Banking Session Descriptions Banking 101 - April 26, 2019  Creation of Money  A Short History of Banking  Financial Terms  The Federal Reserve System  Key Banking Regulatory Agencies  CFPB  OCC  FDIC  FRB  NCUA  State Regulatory Agencies  Regulatory Compliance  Regulatory Alphabet  CFPB Regulations  Update of Regulatory Changes  Regulatory Umbrella Groups  Bank Examinations  Board Responsibilities and Supervision  The Anatomy of an Exam  Supervisory Actions Customer Service & Safeguarding the Bank October 10, 2019  Bank Secrecy and the Bank Protection Act  Security-Related Compliance Issues  Highlights of Security-Related Acts  Bank Secrecy Act  Privacy Act  Information Security  Right to Financial Privacy Act  Protecting Children Online  Red Flag Rules  Interagency Guidance on Information Security  Interagency Guidance on Internet Authentication  Data Security  Emergency Preparedness  Safeguarding the Bank’s Assets  Corporate Governance and Ethics  Vendor Management  Customer Service  Defining Customer Service  Developing Customer Service Skills  Handling Upset Customers  Six Steps to Exceeding Customer Expectations  Fraud Trends - Today and Tomorrow  Key Issues Impacting Community Banks  Banking Fraud Trends  Challenges Presented by Technology  Challenges Presented by Terrorism  Preventive Measures Business Operations & Management May 30, 2019  Bank Management  Board of Directors  Management Structure  Banking Business Operations and Responsibilities  Retail Banking  Lending Function - Consumer, Commercial and Real Estate  Investment Function - Private and Trust  International Function  Operations Function  Audit Function  Marketing Function  Compliance Management Function  Human Resources Management  Employee Development  Personnel Management  Compliance Management Fundamentals  Regulatory Expectations  Changing Role of Compliance Lending, Banking Investments & Bank Performance September 5, 2019  Lending Process  From Application to Decision  Loan Administration  Loan Review and Asset Recovery  Loan Policy  Banking Business  Source of Income for Bank  Investment Function  Types of Investments  Maximizing Asset Return  Asset and Liability Management  Financial Statement  Balance Sheet  Income Statement  Understanding Performance Ratios  Analyzing Asset and Liability Mix  The Annual Report  Bank Performance Reporting  Uniform Bank Performance Report  Gathering Preliminary Data  Analysis of Bank Structure Using Ratios  Banking Risks  Six Banking Risks  Interest Rate Risk Exposure  Enterprise Risk Management  The CAMELs Rating System